Privacy Policy

1. Introduction and Overview

At Frostwick & Wondercraft ("we," "our," or "us"), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order
  • Sign up for our newsletter
  • Contact us
  • Participate in promotions or surveys

This information may include:

  • Name and contact details
  • Billing and shipping addresses
  • Payment information
  • Email address
  • Phone number
  • Date of birth

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time and date of visits
  • Pages viewed
  • Click patterns

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about your orders
  • Sending promotional emails and newsletters
  • Improving our website and services
  • Analyzing usage patterns and trends
  • Preventing fraudulent activities
  • Complying with legal obligations

4. Cookie Policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytical Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Enable enhanced functionality and personalization
  • Advertising Cookies: Used to deliver relevant advertisements

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure data storage systems
  • Regular security assessments
  • Limited access to personal information
  • Employee training on data protection

6. Third-Party Disclosure

We may share your information with:

  • Service providers and business partners
  • Payment processors
  • Shipping companies
  • Marketing partners
  • Legal authorities when required by law

7. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Object to data processing
  • Withdraw consent
  • Request data portability

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We reserve the right to update this privacy policy at any time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.