Terms and Conditions

1. Introduction

Welcome to Frostwick & Wondercraft ("Company", "we", "our", "us"). These Terms and Conditions govern your use of our website located at [website address] (together or individually "Service") and constitute a legally binding agreement between you and Frostwick & Wondercraft.

By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you may not access the Service.

3. Product Information and Pricing

We strive to provide accurate product and pricing information, however:

  • All product descriptions, photographs, and prices are subject to change without notice
  • We cannot guarantee that product colors will display accurately on all devices
  • Prices displayed are in US dollars unless otherwise specified
  • We reserve the right to limit quantities of any product
  • Availability of products is not guaranteed and may vary

4. Shipping and Delivery

Our shipping and delivery terms include:

  • Standard shipping times are estimates and not guaranteed
  • International shipping may be subject to customs duties and taxes
  • We are not responsible for delays caused by customs or other factors beyond our control
  • Shipping costs are calculated based on delivery location and package weight
  • Special handling fees may apply for certain items

5. Returns and Refunds

Our return policy includes the following terms:

  • Returns must be initiated within 30 days of delivery
  • Items must be unused and in original packaging
  • Return shipping costs are the responsibility of the customer
  • Refunds will be processed within 14 business days
  • Special order items may not be eligible for return

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Frostwick & Wondercraft. Our Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

7. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

9. Limitation of Liability

In no event shall Frostwick & Wondercraft, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use or alteration of your transmissions or content

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.